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Privacy Policy

Privacy Policy

This Privacy Policy explains how Capture Moments handles personal data in connection with its photography services, website use, and related communications. It applies to enquiries, bookings, project planning, production, proof review, and file delivery.

Terms of Service Contact
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Processing category

How We Use Data

We use personal data to respond to enquiries, assess project scope, prepare quotes and delivery plans, schedule sessions, manage payments, coordinate product handling, produce and deliver images, maintain proofing and file records, communicate about the project, improve our services, and meet legal or accounting obligations.

Processing is tied to the photography workflow and related administration.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, file handling, and other administrative functions. These parties may process data only for the services they provide to us and are expected to handle it appropriately.

Operational recipients are used only where needed to run the service.
Disclosure framework

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, lawful requests, or to protect our rights, property, operations, or the safety of others. We may also share information to establish, exercise, or defend legal claims.

Legal disclosures are limited to what is necessary in the circumstances.
01 · Collection

Data We Collect

We may collect identification and contact details, project and product information, booking and payment records, communication content, reference materials, shot lists, usage notes, proofing feedback, and technical data such as device and browser information. Where relevant to the service, we may also process information needed to plan product delivery, studio or on-location arrangements, and file delivery.

The categories of data collected depend on the inquiry, booking, and delivery steps involved.
02 · Sources

How We Collect Data

We receive personal data from website forms, email, phone calls, planning discussions, booking and payment steps, and materials submitted for a photography project. We may also obtain limited technical data automatically when the website is used, and we may generate internal records from project administration, proof review, and file delivery activities.

Most information is provided directly by the customer during the service process.
03 · Cookies

Cookies We Use

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies are not used to collect more information than is needed for these purposes.

Cookie use is limited to operational and basic site functions.
04 · Controls

Cookie Controls

We use standard cookie controls to support site operation and basic analytics where enabled. You may manage cookies through your browser settings, including blocking or deleting them. Some features may not function properly if certain cookies are disabled.

Browser settings can be used to limit or remove cookies, subject to site functionality.

Contact Information

Email address
[email protected]
Telephone
+65 8105 0775
Postal address
281, Bukit Batok East Ave 3, Singapore, SG
Privacy enquiries
Use the contact details below for questions about this policy or our handling of personal data.
Contact Page

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to certain processing or withdraw consent where processing is based on consent.

Available rights may vary depending on the nature of the data and the reason it is held.

To protect privacy and security, we may ask for information needed to confirm your identity and understand your request. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are handled after reasonable verification of identity and scope.

We keep personal data only for as long as needed to manage enquiries, complete projects, maintain business records, meet legal obligations, and resolve disputes. When data is no longer required, we delete it or anonymise it where practicable.

Retention depends on the purpose for which the data was collected and any legal or operational need to keep it.

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date.

We review this policy when our practices or legal obligations change.